Return Policy

At Currently O.O.O., we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a straightforward return policy to ensure a smooth and hassle-free experience.

General Terms and Conditions

  1. Eligibility: To be eligible for a return, the item(s) must be purchased directly from Currently O.O.O.'s website.

  2. Timeframe: You have 30 days from the date of purchase to initiate a return. After this period, we may not be able to process your return.

  3. Condition of the Item: The item(s) must be in their original condition, unused, and with all tags and packaging intact. We reserve the right to refuse a return if the item(s) show signs of wear or damage.

  4. Return Process: To initiate a return, please contact our customer support team at [email address]. They will guide you through the return process and provide you with a return authorization.

  5. Return Shipping: The customer is responsible for the shipping costs associated with the return, unless the item(s) received were incorrect or defective. We recommend using a trackable shipping method to ensure that the returned item(s) reach us safely.

  6. Refund Process: Once we receive the returned item(s) and verify their condition, we will process the refund within [number of days] to the original payment method used during the purchase. Please note that the refund amount will exclude any shipping charges.

  7. Non-Returnable Items: Certain items, such as socks and underwear, are not eligible for return due to hygiene or safety reasons. Please check the product description or contact our customer support team for more information.

  8. Exchange Policy: At this time, we do not offer direct exchanges. If you wish to exchange an item, please initiate a return and place a new order for the desired item.

  9. Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact our customer support team immediately. We will arrange for a replacement or provide further instructions for returning the item.

  10. Change of Mind: If you change your mind about a purchase and wish to cancel it before it is shipped, please contact our customer support team as soon as possible. If the item has already been shipped, you will need to follow the return process mentioned above.

  11. Customized items 

We reserve the right to amend or modify this Return Policy at any time. Please review this policy periodically for any updates.

If you have any questions or need further assistance regarding our return policy, please contact us at info@currentlyooo.com. Our customer support team will be happy to assist you.